What are Cookies?

"Cookies" are little pieces of data we send when you visit our store. Cookies help us get to know you better and personalize your experience. Plus they help protect you and other shoppers from fraud.

Set your browser to accept cookies so you can buy items, save items, and receive customized recommendations. Here’s how:

Additional Information about Cookies

We use Cookies on our website to ensure our visitors are having the best experience.  Analytics information is used internally to indicate how many visitors we have on our website, which pages they are viewing as well as how well the pages are performing.  Cookies also allow us to personalise content and services and to provide additional social media features.

What are Cookies?

Cookies are small files placed on your device by our website, they remember whether you have visited the website before.  They are also used to enable certain functions to work, remember your preferences and allow us to tailor the information or adverts you see whilst browsing on our website.

This site also uses Cookies from Google, Microsoft Bing and other service providers that allow us to see website performance so we can adapt to suite our visitors.

Types of Cookies

Types based on Cookies lifespan

Session Cookies:  these are stored while you’re browsing.  They are deleted from your device automatically when you close your browser.

Persistent Cookies:  these are saved on your computer so they don’t get deleted when you close your browser.  We use persistent Cookies when we need to remember who you are from one visit to the next, for example to remember your preferences.

Types based on intention and function.

Essential Cookies:  these are used to allow a variety of functions.  They record whether a user has accepted the use of Cookies and allow such functionality as ensuring a user remains logged in and retaining items added to your shopping basket.

Functionality:  we use Cookies to enable automated email services to work and to enable visitors to see the correct view of the website, for example if different versions are being tested.  Cookies are also used for the management of orders, collections and deliveries.  If the website offers product reviews, surveys, live chat facilities or videos, Cookies will be used to manage this functionality.

Analytics:  we use Google analytics and Microsoft Bing to see how visitors use our website.  Keyword searches, monitoring length of time a user is on the website, return visits and server performance at busy times are all things that we monitor with these Cookies.  All data provided from these Cookies is anonymous.

Security Cookies:  security Cookies are in place to identify fraudulent activity whilst also preventing possible attacks on the website such as stealing information inputted by a user.

Performance monitoring:  these are used to identify where a customer is on the website and log any errors encountered by the user.  These Cookies collect information such as browser, device type and IP address.  It also makes it possible to link the actions of a visitor with website usage and performance.

Advertising/Marketing:  we use Google and Microsoft Bing to monitor how well our website adverts and adverts placed elsewhere on the google network perform as well as to personalise content and adverts so they are best suited to the visitors’ preferences.

Social Media:  these Cookies track which products are viewed and allow us to serve similar products within advertisement blocks on certain social media channels.

 

I want to remove Cookies or prevent them.

Blocking or removing Cookies can usually be done relatively easily, to find out how to do this for your particular browser you can go to "help" on your browser's menu or visit http://www.allaboutCookies.org/ for further information.

What happens if I disable Cookies?  

You need to be aware that should you choose to disable Cookies from your browser it may prevent you from taking full advantage of this website and some or all of the areas of the website may fail to work for you.  

 

If you require further information about the Cookies we are actively using please email sales@geyser.co.uk

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